We are ecfirst.biz, a service provided by ecfirst from,
any person submitting any data to us or our agent or the Site.
If you have any comments or suggestions, please email us
Data protection is a matter of trust and your privacy is
important to us. We shall therefore only use your name and other information which relates to
necessary for us to do so and we will only collect information if it is relevant to our dealings
We will only keep your information for as long as we are
either required to by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to
provide personal details. During your visit to the Site you remain anonymous and at no time can
we identify you unless you have an account on the Site and log on with your user name and
Data that we collect
We may collect your Personal Details such as name, email
address, postal address, delivery address (if different), telephone number, contact Information,
payment details, payment card details or bank account details.
We collect, store and process your data for processing
your purchase on the Site and any possible later claims, and to provide you with our services.
We may collect your title, name, gender, email address, postal address, delivery address (if
different), telephone number, mobile number, fax number, payment details, payment card details
or bank account details.
We need this information in order to allow you to go
ahead with placing your order for a product. We may use that data to process payment for the
product and deliver the product to you. We also use that data to inform you when the product is
about to be delivered.
We may pass your name and address on to a third party in
order to make delivery of the product to you (for example to our courier or supplier).
We may also use your data in order to manage the Site,
collect payment from you, enable you to subsequently use parts of the Site, detect any fraud or
Site abuses, send you information relevant to the Site or our products, and in case we have any
queries. Payments that you make through the Site will be processed by our company ecfirst, a
company registered in USA.
You must only submit to us or our agent or the Site,
information which is accurate and not misleading and you must keep it up to date and inform us
Your actual order details may be stored with us and you
may access this information by logging into your account on the Site. Here you can view the
details of your orders that have been completed, those which are open and those which are
shortly to be dispatched and administer your address details, bank details and any newsletter to
which you may have subscribed. You undertake to treat the personal access data confidentially
and not make it available to unauthorized third parties. We cannot assume any liability for
misuse of passwords unless this misuse is our fault.
We shall not share any of your personal information with
third parties without your explicit consent. We do not sell or rent your personal information to
third parties for their marketing purposes without your explicit consent and we only use your
important community principle. We understand clearly that you and Your Information is one of our
most important assets. We store and process Your Information on computers located in the US that
are protected by physical as well as technological security devices. We use third parties to
verify and certify our privacy principles. If you object to your Information being transferred
or used in this way please do not use the site.
Under no circumstances do we rent, trade or share your
personal information that we have collected with any other company for their marketing purposes
without your consent. We reserve the right to communicate your personal information to any third
party that makes a legally-compliant request for its disclosure.
Credit Check and Fraud
We use standard and authorized payment services and our
Credit Check and Fraud Prevention policies are aligned to these companies.
Other uses of your personal
We may also send you other information about us, the
Site, our other websites, our products, sales promotions, our newsletters, SMS updates, anything
relating to other companies in our group or our business partners. If you would prefer not to
receive any of this additional information as detailed in this paragraph (or any part of it)
please click the “unsubscribe” link in any email that we send to you or follow the
unsubscription process as detailed in the SMS. Kindly note that unsubscribing from one medium
does not automatically lead to unsubscription from the other. Within 7 business days (days which
are neither (i) a Saturday or Sunday, nor (ii) a public holiday) of receipt of your instruction
we will cease to send you information as requested. If your instruction is unclear we will
contact you for clarification.
For any competition, we use the data to notify winners
and advertise our offers. You can find more details where applicable in our participation terms
for the respective competition.
Third Parties and Links
We may pass your details to other companies in our group.
We may also pass your details to our agents and subcontractors to help us with any of our uses
with delivering products to you, to help us to collect payments from you, to analyze data and to
provide us with marketing or customer service assistance. We may exchange information with third
parties for the purposes of fraud protection and credit risk reduction. We may transfer our
databases containing your personal information if we sell our business or part of it. Other than
parties without obtaining your prior consent unless this is necessary for the purposes set out
advertising of third parties and links to other sites or frames of other sites. Please be aware
that we are not responsible for the privacy practices or content of those third parties or other
sites, nor for any third party to whom we transfer your data in accordance with our Privacy
The acceptance of cookies is not a requirement for
visiting the Site. However we would like to point out that the some functionality on the Site
and ordering is only possible with the activation of cookies. Cookies are tiny text files which
identify your computer to our server as a unique user when you visit certain pages on the Site
and they are stored by your Internet browser on your computer's hard drive. Cookies can be used
to recognize your Internet Protocol address, saving you time while you are on, or want to enter,
who you are when you want to amend your shopping cart without having to re-enter your email
address) and not for obtaining or using any other information about you (for example targeted
advertising). Your browser can be set to not accept cookies, but this would restrict your use of
private details and are free from viruses. If you want to find out more information about
cookies, go to http://www.allaboutcookies.org or to find out about removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html.
The cookies enable recognition of the Internet browser.
The data collected with these technologies is not used, without separate authorization by the
person concerned, to personally identify the visitors to this website and is not collated with
personal data on the pseudonym holder. The permission for data recording and storage may at any
time be cancelled with on-going effect.
We have in place appropriate technical and security
measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or
damage to your information. When we collect data through the Site, we collect your personal
details on a secure server. We use firewalls on our servers. When we collect payment card
details electronically, we use encryption by using Secure Socket Layer (SSL) coding. You are
strongly recommended not to send full credit or debit card details in unencrypted electronic
communications with us. We maintain physical, electronic and procedural safeguards in connection
with the collection, storage and disclosure of your information. Our security procedures mean
that we may occasionally request proof of identity before we disclose personal information to
you. You are responsible for protecting against unauthorized access to your password and to your
By submitting data to us or our agent or using the Site,
parties, even by way of extract, for commercial purposes is not allowed. Infringements may be
subject to legal action.
exclude clauses and ecfirst.com does not bear
responsibility for updating Users on the same.
Some features of the Service may now or in the future allow you to provide content, such as written comments or reviews or interactive responses, to be published or displayed on public areas of the Service (“User Contributions”). Be careful about giving out information in public areas of the Service. The information you share in public areas may be viewed by any user of the Service. We cannot control the actions of other users of the Service with whom you may choose to share your User Contributions.
If you no longer wish to receive emails from us, you may opt-out of receiving such emails by following the unsubscribe instructions contained in any such email or by contacting us at email@example.com with the subject “unsubscribe.”