Privacy Notice
We are ecfirst.biz, a service provided by ecfirst: 295 NE Venture Drive, Waukee, IA 50263, USA. In this Privacy Policy, references to “you” mean any person submitting any data to us or our agent or the Site.
If you have any comments or suggestions, please email us
at info@ecfirst.com
Data protection is a matter of trust, and your privacy is important to us. We shall, therefore, only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will collect information only where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
We will retain your information only for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details. During your visit to the Site, you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your username and password.
Data that we collect
We collect, store, and process your data for your purchases on the Site and any possible later claims, and to provide you with our services. We may collect Personal Details such as title, name, gender, email address, postal address, delivery address (if different), telephone number, fax number, payment details, payment card details, or bank account details.
This information is needed to allow you to place your order. We may use that data to process payment for the product and deliver the product to you. We also use that data to inform you when the product is about to be delivered. We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
We may also use your data in order to manage the Site, collect payment from you, enable you to subsequently use parts of the Site, detect any fraud or Site abuses, send you information relevant to the Site or our products, and in case we have any queries. Payments that you make through the Site will be processed by our company, ecfirst, a company registered in USA.
You must only submit to us or our agent or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.
Your actual order details may be stored, and you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open, and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
We shall not share any of your personal information with third parties without your explicit consent. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent, and we only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We understand clearly that you and your information is one of our most important assets. We store and process your information on computers located in the US that are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles. If you object to your information being transferred or used in this way, please do not use the site.
We reserve the right to communicate your personal information to any third party that makes a legally compliant request for its disclosure.
Credit Check and Fraud
Prevention
We use standard and authorized payment services, and our Credit Check and Fraud Prevention policies are aligned to these companies.
Other uses of your personal
information
We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, SMS updates, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the “unsubscribe” link in any email that we send to you or follow the unsubscribe process as detailed in the SMS. Kindly note that unsubscribing from one medium does not automatically lead to unsubscribing from the other. Within 7 business days (days which are neither (i) a Saturday or Sunday, nor (ii) a public holiday) of receipt of your instruction, we will cease to send you information as requested. If your instruction is unclear, we will contact you for clarification.
Competitions
For any competition, we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.
Third Parties and Links
We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyze data and to provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.
Cookies
The acceptance of cookies is not a requirement for
visiting the Site. However we would like to point out that the some functionality on the Site
and ordering is only possible with the activation of cookies. Cookies are tiny text files which
identify your computer to our server as a unique user when you visit certain pages on the Site
and they are stored by your Internet browser on your computer's hard drive. Cookies can be used
to recognize your Internet Protocol address, saving you time while you are on, or want to enter,
the Site. We only use cookies for your convenience in using the Site (for example to remember
who you are when you want to amend your shopping cart without having to re-enter your email
address) and not for obtaining or using any other information about you (for example targeted
advertising). Your browser can be set to not accept cookies, but this would restrict your use of
the Site. Please accept our assurance that our use of cookies does not contain any personal or
private details and are free from viruses. If you want to find out more information about
cookies, go to http://www.allaboutcookies.org or to find out about removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html.
The cookies enable recognition of the Internet browser.
The data collected with these technologies is not used, without separate authorization by the
person concerned, to personally identify the visitors to this website and is not collated with
personal data on the pseudonym holder. The permission for data recording and storage may at any
time be cancelled with on-going effect.
Security
We have in place appropriate technical and security
measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or
damage to your information. When we collect data through the Site, we collect your personal
details on a secure server. We use firewalls on our servers. When we collect payment card
details electronically, we use encryption by using Secure Socket Layer (SSL) coding. You are
strongly recommended not to send full credit or debit card details in unencrypted electronic
communications with us. We maintain physical, electronic and procedural safeguards in connection
with the collection, storage and disclosure of your information. Our security procedures mean
that we may occasionally request proof of identity before we disclose personal information to
you. You are responsible for protecting against unauthorized access to your password and to your
computer.
Consent
By submitting data to us or our agent or using the Site,
you consent to our use of your data in the manner set out in this Privacy Policy.
Copyright
We have copyright over this Privacy Policy. Use by third
parties, even by way of extract, for commercial purposes is not allowed. Infringements may be
subject to legal action.
This Privacy Policy can change at any time to include /
exclude clauses and ecfirst.com does not bear
responsibility for updating Users on the same.
User Contributions
Some features of the Service may now or in the future allow you to provide content, such as written comments or reviews or interactive responses, to be published or displayed on public areas of the Service (“User Contributions”). Be careful about giving out information in public areas of the Service. The information you share in public areas may be viewed by any user of the Service. We cannot control the actions of other users of the Service with whom you may choose to share your User Contributions.
Unsubscribe
If you no longer wish to receive emails from us, you may opt-out of receiving such emails by following the unsubscribe instructions contained in any such email or by contacting us at info@ecfirst.com with the subject “unsubscribe.”